Email is for administration purposes only. Email communication for medical advice and information is prohibited and will NOT result in a response from our clinical team. Please call or visit our clinic for all medical informaiton.
We understand that receiving test results is an important part of your treatment. Our policy is that a patient is required to book an appointment with their doctor to receive and discuss the results. Under no circumstances will reception staff report results to patients.
Referrals & Medical Certificates:
An appointment is required with your doctor for medical certificates and referrals. Please note these cannot be back dated.
Telephone Contact with Doctors:
Doctors at this practice may be contacted by phone during business hours. Each doctor has their preference for accepting and returning calls. In most cases , a message will be sent to the doctor for their attention. Non- Clinical staff will not give treatment or advice by telephone.
Prescriptions can only be aquired at the time of consulation. We cannot supply these by telephone request unless authorisation is given by the specific doctor.