Appointments:
This clinic runs by appointments only. Please contact our reception staff to organise a suitable time or book via HotDoc if you are an exisitng patient.
Email:
Email is for administration purposes only. Email communication for medical advice and information is prohibited and will NOT result in a response from our clinical team. Please call or visit our clinic for all medical informaiton.
Results:
We understand that receiving test results is an important part of your treatment. Our policy is that a patient is required to book an appointment with their doctor to receive and discuss the results. Under no circumstances will reception staff report results to patients.
Referrals & Medical Certificates:
An appointment is required with your doctor for medical certificates and referrals. Please note these cannot be back dated.
Telephone Contact with Doctors:
Doctors at this practice may be contacted by phone during business hours. Each doctor has their preference for accepting and returning calls. In most cases , a message will be sent to the doctor for their attention. Non- Clinical staff will not give treatment or advice by telephone.
Repeat Prescriptions:
Prescriptions can only be aquired at the time of consulation. We cannot supply these by telephone request unless authorisation is given by the specific doctor.